At healthresync.co.uk, we are dedicated to safeguarding the privacy and confidentiality of our customers and visitors to our website. The information we collect from you is used to enhance the services we provide to you. We are committed to upholding the UK Privacy Principles and are diligent in protecting your privacy. Please read our privacy policy below with great care.

INFORMATION WE COLLECT FROM YOU

As you visit our website and utilize our services, we may collect certain information about you, including but not limited to: name, company name, email address, telephone number, credit card information, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (collectively referred to as ‘Personal Data’).

It is important to note that our services are not intended for minors under 18 years of age, and we do not knowingly collect Personal Data from minors. If we become aware that a child under 18 has provided us with Personal Data, we will promptly delete such information. If you are a parent or guardian of a child and believe they have provided us with Personal Data without your consent, please contact us immediately.

You may review, correct, update, or delete your Personal Data by contacting us directly.

HOW WE USE YOUR INFORMATION

We use the data we collect to provide you with our services, including: communicating with you, providing technical support, informing you of updates and offers, delivering engaging content, evaluating customer satisfaction, diagnosing issues, and personalizing your website experience.

You will only receive marketing communications if you have requested or subscribed to them. You can opt-out of these communications at any time by unsubscribing or contacting us, and your request will be honored immediately.

We also utilize the data we collect in aggregated and anonymized forms to enhance our services, such as: managing our website, generating reports and analytics, advertising our products and services, identifying user demands, and assisting in meeting customer needs in general.

Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

STORAGE AND SECURITY OF YOUR INFORMATION

We take all necessary measures to protect the confidentiality of your Personal Data while it is in our possession or control. All information you provide us is stored and safeguarded on our secure servers, preventing unauthorized use or access. Credit card information is encrypted before transmission and is not retained by us on our servers.

In order to deliver our services, we may transfer information we collect about you, including Personal Data, across borders for storage and processing in countries outside of UK. If your Personal Data is transferred and processed outside UK, it will only be transferred to countries with adequate privacy protections.

We retain your personal information for as long as necessary to provide services to you and to comply with our legal obligations, resolve disputes, and enforce our agreements.

In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law. 

COOKIES AND PIXELS

A cookie is a small file stored in your web browser that collects information about your browsing behavior. Using cookies enables a website to adapt its setup to your preferences and needs. Cookies do not access any personal data such as your name, address, email address, or telephone number. Most web browsers automatically accept cookies, but you can choose to reject them by adjusting your browser settings. However, doing so may hinder your full use of our website.

Our website uses cookies for the following purposes: to analyze website traffic, enable social media sharing and liking capabilities, and help us improve your website experience. In addition, cookies and pixels may be used to display relevant ads to website visitors through third-party services such as Google Ads and Facebook Ads. These ads may appear on this website or other websites you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not and will not sell or trade in any personal information or customer data.

Your personal data is only disclosed to third-party suppliers when required by law, for goods or services you’ve purchased, for payment processing, or to protect our copyrights, trademarks, and other legal rights. We would only share your personal data with a service provider if they agree to comply with our privacy standards outlined in this policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your personal data for any purpose other than the one for which it was shared.

DISCLOSURE OF YOUR INFORMATION

Occasionally, we may need to disclose certain information, which may include your personal data, to comply with a legal requirement such as a law, regulation, court order, subpoena, warrant, or to respond to a law enforcement agency request. Additionally, we may use your personal data to protect the rights, property, or safety of healthresync.co.uk, our customers, or third parties.

If there’s a change in ownership of one of our businesses (whether through merger, sale, transfer of assets, or otherwise), customer information, which may include your personal data, could be transferred to the new owner under a confidentiality agreement. We would only disclose your personal data in good faith, under the aforementioned circumstances.

LINKS TO OTHER WEBSITES

This website may include links to other websites for your convenience, but we do not endorse, sponsor, or approve these websites. We are not responsible for the privacy practices of any third-party websites you may access through this website. Please be mindful that this privacy policy only applies to information collected by this website. When visiting other websites, we encourage you to read their privacy policies to understand how they handle your personal data.

CHANGE IN PRIVACY POLICY 

We plan to keep our privacy policy up-to-date, so we reserve the right to modify it at any time, in our sole discretion. Any modifications will be effective immediately upon posting on this website. We encourage you to regularly check this privacy policy for updates.

CONTACT US 

If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at office@healthresync.co.uk